See What Our Customers Are Saying
Refinancing was way easier and quicker than I ever thought it would be.
You couldn't ask for a better mortgage experience on ALL fronts, I literally couldn't point to one thing that I wish was done differently or that I found was not truly amazing about every step of the process with Susan. From the moment I first reached out to her she was BEYOND responsive, helpful, kind and just all around amazing! I can't recommend Susan and NJ Lenders anymore then just saying your search stops there and with her!
easy to accomplish all questions answered nick very interested in making sure everything went well and kept me informed
Excellent service
My husband did the bulk of the communication, only had to fill in. Hopefully he is also receiving this survey. It’s my impression that every interaction with MB our went smoothly and certainly met expectations. After that point, the errors and the miscommunications, similar to our first refi, began. Our processor asked for documents we had already signed, couldn’t locate info we requested, gave us erroneous guidance with respect to the title company and couldn’t provide us closing documen
Chris was very fluent and direct in communication. No bs, simple talk. Gave the best rate. Christina processed documents well. Did frequent followups. No delays on processing side. Requested a couple documents multiple times, but no complaints. She did all due diligence to ensure things go well. Answered all questions on emails/ over phone. Thank you.
It was swift, on time, easy to communicate, clear, explained, adjustable, everything on time, easy to reach
He was very responsive and helped save me a lot of money.
Very professional and available mostly always when I call or email. Always replied back in a timely manor .
Chris was very knowledgeable and honest about the whole process. I would definitely recommend him to anyone I know.
Great offer right from the beginning.
We love working with Justin and his team. Very helpful and friendly.
Application and document aggregation was very simple and straightforward.
Robert was helpful in the entire process. He made himself available anytime we needed to contact him. Very pleasant experience and both my wife and I appreciate his high level of customer service and care.
The process was made very seamless with the website and the team has been very supportive, even though the time was given was short. Thank you team Gallo.